The doctor will tell you if the medication they have prescribed is going to be provided as a repeat therapy.
From 3rd August 2020, the surgery will not be taking prescription requests over the phone unless you are COVID-19 high risk, housebound or exceptional circumstances exist (e.g. in urgent or emergency cases).
Please always allow 48 hours for your prescription request to be fulfilled. Last minute ordering should be avoided.
There are a number of alternative methods to order your prescription:
1. Online services - Prescription requests can be completed online via patient access. If you ae not yet set up for patient access, please contact the surgery who can provide you with your log in details.
2. Post your request at the surgery - To order a further supply of your medication, tick the items required and post the slip through the surgery letter box.
3. Prescriptions can be ordered through your preferred pharmacy, please enquire with them directly as to their procedure for this.
4. If you are unable to order your prescription via the methods mentioned above, you may post your request. If you require the prescription posting back to you, please send a stamped, self-addressed envelope; you will need to allow more than 48 hours for this process.
If the hospital asks you to get a non-urgent prescription, please leave it at reception and it will be done within 48 hours; please do not expect it to be done straight away.
If you ring the surgery for a prescription from the 3rd August and do not fall under the mentioned conditions for telephone requests, you will be direct to one of the above options.
Please note, requests for the contraceptive pill needs to be completed via the online consult facility that can be found on the website homepage.
Online Services
You can also order your Prescriptions online. To sign up for this service please speak to our reception team. If you have your log-in information please click on the link below.
